Frequently Asked Questions

 

 

Q: What does INS Advanced Stabilization do?

A: INS Advanced Stabilization is a 3-part upgrade to MotoCrane ULTRA. The upgrade includes a bolt-on high-performance AHRS sensor (INS Sensor), an upgraded Lift motor which is rated for 2.5x the speed at the same torque output, and new firmware for the MotoCrane Controller which adds a fully adjustable tuning interface for INS.

Q: How do I get the INS Advanced Stabilization upgrade?

A: For the INS Advanced Stabilization upgrade- customers purchase the upgrade via our website or can Request an Invoice. Once your order is received, MotoCrane Support will send you an *RMA number for you to send in your Turret module for the Lift Motor upgrade and, if applicable, MotoCrane Controller for firmware updates. Once received, your ULTRA Turret will be ready for return shipment to you within 48 hours. In your return shipment will be the INS Sensor module, INS Cable, Mounting hardware.

For the MotoCrane Controller INS Firmware, you can either send your Controller in with your Turret and we will upgrade it at no charge- or you can purchase the ULTRA Programming Kit and do it yourself.

*DO NOT SEND MODULES TO MOTOCRANE WITHOUT AN RMA (Return Merchandise Authorization).

Q: Will INS make my stabilized head perform better?

A: No. INS Advanced Stabilization affects the ULTRA Lift axis specifically, by increasing the frequency response of stabilization. Where a poorly stabilized head will show “shake” in the footage (high frequency), INS Advanced Stabilization works to minimize parallax’ing of the lens, which is a vertical perspective shift.

Q: Can I install INS myself?

A: No. INS Advanced Stabilization requires a Lift Motor replacement, which is executed by MotoCrane, LLC in Minneapolis, MN. The cost of INS includes the labor required for this installation. However, the INS Sensor unit can be mounted and removed from the Middle booms by the user. Firmware can also be upgrade by the user.

Q: What applications is INS good for?

A: INS is well-suited for applications where the vehicle will experience large changes in angle such as going up a parking ramp, off-roading up a ditch, or crawling over a curb. The Passive Isolator is retained for maintaining the high-frequency isolation required by sudden jolts and continuous rough terrain like gravel roads. They key is to understand the difference between high frequency isolation, vs low frequency stabilization.

Q: Are there any draw backs or compromises to INS?

A: No. INS can be turned off at will within the MotoCrane Controller. As the arm is stabilized to gravity, more expert-level attention is needed to keep the camera package safely away from any sudden terrain changes. ULTRA still packs within the same 5-piece Flight Cases, and no additional weight is added.

Q: How do I tune INS Advanced Stabilization?

A: The INS Advanced Stabilization manual includes a complete and applications guide for assisting users reach optimal tuning levels.

Q: Can I run ULTRA on more aggressive terrain with INS? 

A: The terrain limitations of ULTRA are a measure of it’s structural rigidity, and load ratings of bearings. While the terrain limitations are not increased with INS, users will find better results with INS on the most challenging and uneven terrain allowed by ULTRA.